Terms and Conditions

Effective Date: 25.11.2024

Welcome to natalielink.com (“we,” “our,” or “us”). These terms and conditions (“Terms”) govern your use of our website, services, and any related content. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our website.


1. Definitions

  • Website: Refers to natalielink.com and all subdomains or pages within it.
  • Services: The website design, e-commerce solutions, SEO, digital marketing, and related offerings provided by us.
  • User: Any individual or entity accessing or using the Website.

2. Use of Website

You agree to use this Website only for lawful purposes and in accordance with these Terms.

Prohibited Activities:

  • Engaging in activities that violate Estonian or European Union (EU) laws.
  • Using the Website to distribute spam, malware, or harmful content.
  • Attempting to gain unauthorized access to the Website or its systems.
  • Copying, reproducing, or exploiting any content without prior written permission.

3. Services

We offer the following services:

  • Website design and development.
  • E-commerce solutions (e.g., WooCommerce).
  • SEO and digital marketing.

Scope of Services:

  • Detailed deliverables and timelines will be outlined in individual project proposals or contracts.
  • Services are provided in compliance with Estonian and EU laws.

4. Payment Terms

  • Deposit: A 50% deposit is required before work commences.
  • Final Payment: Remaining balance is due upon project completion or before the final handover.
  • Refunds: Payments are non-refundable once the project has commenced unless otherwise agreed under Estonian consumer protection laws.

5. Intellectual Property

  • Client Ownership: Upon full payment, you own the final deliverables.
  • Retained Rights: We may use the completed project in our portfolio unless otherwise agreed in writing.
  • Third-Party Licenses: Clients are responsible for purchasing and maintaining third-party tools, plugins, or licenses if required for the project.

6. Confidentiality

We will maintain confidentiality regarding all information shared by the client during the project. However, we cannot guarantee the security of information transmitted via email or other digital means.


7. Limitations of Liability

We are not liable for:

  • Loss of data, revenue, or business opportunities due to delays, errors, or interruptions.
  • Problems caused by third-party tools, hosting providers, or client-side errors.

Our liability is limited to the amount paid for the specific service.

Nothing in these Terms limits your rights under Estonian law, including protections under the Estonian Consumer Protection Act (Tarbijakaitseseadus) or relevant EU consumer laws.


8. Revisions and Changes

  • Projects include [X] rounds of revisions as specified in the proposal.
  • Additional revisions or changes may incur extra charges and will be agreed upon in writing.

9. Termination

Either party may terminate the agreement with written notice.

  • If the client terminates before project completion, the deposit is non-refundable unless otherwise required by law.
  • If we terminate due to violations of these Terms, we may withhold project deliverables.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Estonia.
Any disputes arising from or related to these Terms shall be resolved in the courts of Estonia.


11. Privacy

Your use of our Website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information in compliance with the Estonian Data Protection Act (Isikuandmete Kaitse Seadus) and the General Data Protection Regulation (GDPR).


12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the updated Terms.


13. Consumer Rights

If you are a consumer as defined under Estonian consumer protection laws, you are entitled to additional rights, including:

  • A cooling-off period of 14 days for online purchases or contracts, where applicable.
  • Clear communication of any fees, taxes, or additional costs before agreeing to a service.

For detailed information on your consumer rights, visit the Estonian Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet) website.


14. Contact Us

For questions about these Terms or other inquiries, please contact us at:


Acknowledgment
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.